Privacy Policy of 5gbet1 — Protecting Your Data

Player privacy is a genuine priority for 5gbet1 — not just a legal requirement to tick off on paper. From day one, the platform was built on the principle of data minimization: we collect only what is strictly necessary for you to use the service safely and fully.

This Privacy Policy explains, in plain language, what data 5gbet1 collects when you create an account, deposit via Pix, place bets on the Brasileirão, play slots, or contact support. It also explains why we collect it, who we may share it with, and — most importantly — your rights as the owner of that data.

5gbet1 operates exclusively for the Brazilian market and processes user data within the national territory or within frameworks that guarantee a level of protection equivalent to the LGPD. No data is transferred to jurisdictions that do not provide adequate safeguards.

In LGPD terminology, the controller is the entity that determines how and why personal data is processed. In the case of 5gbet1, the controller is the company operating the platform, whose full identification details are available upon request at contato@5gbet1.best.

5gbet1 has appointed a Data Protection Officer (DPO) responsible for receiving data subject requests, overseeing internal LGPD compliance, and serving as the communication channel with the National Data Protection Authority (ANPD). You can reach the DPO at contato@5gbet1.best with the subject line "DPO — LGPD Request".

5gbet1 collects data across distinct categories, each tied to a specific purpose:

Data provided directly by you during registration:

• Full name;
• CPF (Cadastro de Pessoas Físicas);
• Date of birth;
• Email address;
• Mobile phone number;
• Residential address (when required for verification).

Financial data for transaction processing:

• Pix key (CPF, email, phone number, or random key) for withdrawals;
• Partial banking details for TED transfers where applicable;
• Deposit and withdrawal history on the platform.

Identity verification data (KYC):

• Photo ID (RG, CNH, or passport) when requested;
• Proof of address for withdrawals above certain amounts;
• Selfie or facial biometrics, as required by the verification process.

Data collected automatically while using the platform:

• IP address and approximate location via IP geolocation;
• Browser type and version, operating system, and device used;
• Pages visited, session duration, and browsing behavior on the platform;
• Betting, gaming, and promotion interaction history;
• Login logs, access times, and account access attempts.

Every piece of data collected by 5gbet1 has a specific, documented purpose. We do not use data for purposes other than those described below without your explicit consent:

The LGPD requires that all personal data processing have a clear legal basis. 5gbet1 grounds the processing of your data on the following legal hypotheses set out in Article 7 of Law No. 13,709/2018:

• Contract performance — processing is necessary to fulfill the platform's terms of use that you agreed to when registering on 5gbet1. This includes processing bets, recording results, and executing payments via Pix;
• Compliance with a legal or regulatory obligation — identity verification (KYC), anti-money laundering compliance, and financial record retention for tax purposes;
• Legitimate interest — usage behavior analysis for fraud prevention, platform security, and feature improvement, provided it does not infringe on your fundamental rights;
• Consent — for marketing communications and promotions via email and mobile push notifications. You may withdraw this consent at any time through your account settings or by contacting 5gbet1 support.

5gbet1 does not sell personal data. Sharing only occurs in the situations below, always with the necessary safeguards in place:

• Payment processors — banking details are shared with the financial institutions and payment platforms required to process deposits and withdrawals. These partners act as data processors under contract, with specific data protection clauses, and are subject to the same LGPD obligations;
• Identity verification providers — your CPF may be validated against government and credit bureau databases to confirm eligibility to register on 5gbet1;
• Game providers — when you play titles from providers such as Evolution Gaming, Pragmatic Play, or NetEnt, minimal session data (anonymous identifier, bet, and result) is shared with the provider to run the game. These providers are certified and subject to regular audits;
• Competent authorities — in response to court orders or requests from the Receita Federal, Banco Central, or other Brazilian regulatory bodies, 5gbet1 provides the data required by law;
• IT service providers — companies providing technical infrastructure (servers, security, analytics) act as processors under contracts with specific data protection clauses.

5gbet1 retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations:

• Active account data — retained for as long as your account remains active on 5gbet1;
• Financial and transaction data — retained for a minimum of 5 years after the last transaction, in accordance with tax and anti-money laundering obligations;
• Identity verification data (KYC) — retained for the period required by current regulations on betting and financial operations in Brazil;
• Security and access logs — retained for up to 12 months for security incident investigation purposes;
• Marketing communications data — deleted immediately upon withdrawal of consent.

When the retention period ends and there is no longer a legal obligation justifying continued storage, 5gbet1 securely deletes or irreversibly anonymizes your data. You may request early deletion of your data, subject to the exceptions provided under the LGPD for data required to fulfill legal obligations.

5gbet1 implements technical and organizational measures to protect your data against unauthorized access, loss, alteration, or destruction:

• Encryption in transit — all communication between your device and 5gbet1's servers is protected by TLS 1.3 with 256-bit SSL certification;
• Encryption at rest — sensitive data stored on 5gbet1 servers is encrypted, including banking information and verification documents;
• Access control — only 5gbet1 staff with a proven functional need have access to personal data, following the principle of least privilege;
• Two-factor authentication — available to all users on the platform as an additional layer of account protection;
• Continuous monitoring — automated anomaly detection systems monitor access and transactions 24 hours a day;
• Security testing — 5gbet1's infrastructure undergoes regular vulnerability assessments and penetration testing carried out by specialized teams.

In the event of a security incident that may affect users' personal data, 5gbet1 will notify the affected individuals and the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframes set by the LGPD — generally within 2 business days of becoming aware of the incident.

5gbet1 uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — personalize content and communications. When you first access the platform, you will see a cookie notice with configuration options.

You can manage your cookie preferences at any time through your browser settings on your phone or computer. Please note that disabling essential cookies may affect login functionality and core platform features. 5gbet1 does not use third-party cookies for external behavioral advertising.

5gbet1's services — sports betting on the Brasileirão, live casino games, slots, crash games, and poker — are intended exclusively for individuals aged 18 and over. The platform does not intentionally collect, store, or process data from minors.

5gbet1 validates the CPF of every registered user against the Receita Federal database to confirm that they are of legal age. If we identify that an account was created by someone under 18, the account is immediately closed, all data is deleted, and any deposited funds are returned to the owner of the payment method used.

If you believe a minor has improperly created an account on 5gbet1, please contact us immediately at contato@5gbet1.best. We treat these situations with the utmost seriousness and respond with the highest priority.

The LGPD grants you, as the data subject whose personal data is processed by 5gbet1, a set of rights that can be exercised at any time. See each one below: